Privacy Policy

Parent Company: Bewitched By Nature Pty Ltd

Brand Name: Period Science

Product Name: Menstrua Botanica

Effective Date: 17 December 2025

At Bewitched By Nature Pty Ltd (“we”, “us”, “our”), trading as Period Science and Menstrua Botanica, we are committed to safeguarding your personal information in line with the Privacy Act 1988 , the Australian Privacy Principles (APPs), and relevant Therapeutic Goods Administration (TGA) regulatory guidelines.
This Privacy Policy outlines how your information is collected, used, stored, and protected when you interact with our website, products, services, and communication channels.

This policy may be amended periodically to reflect updates to our services or legal requirements. The most recent version will always be available on our website, and we encourage you to review it regularly.

1. Information We Collect

We collect personal information that you provide to us directly, or that is automatically gathered through your interaction with our website or services. You may choose not to share certain details, but doing so may limit access to some features or services.

“Personal Information” refers to data that identifies or could reasonably identify an individual. This may include:

Customer & Website User Information

• Name, email, phone number, and postal address

• Date of birth (only when needed for regulatory or TGA requirements)

• Account details and login credentials

• Purchase history and product preferences

• Billing and payment information

• Device and browser identifiers (e.g., IP address, device model, MAC address)

• Website usage analytics such as page visits, response times, and interactions

• Location data (where permitted via browser or mobile settings)

Health Information — Collected Only With Consent

In some situations—such as wellness assessments, or product suitability evaluations—you may voluntarily provide health-related information (e.g., menstrual concerns, General wellbeing information).

This data is considered “Sensitive Information” under the Privacy Act and will only be collected with your explicit consent, and only when necessary for:

• Providing tailored product recommendations

• Assessing suitability and ensuring product safety (TGA-compliant guidance)

• Meeting regulatory obligations (e.g., adverse event reporting)

We do not collect medical diagnoses unless you voluntarily disclose them.

Contractors, Service Providers & Industry Partners

If you work with or provide services to Bewitched By Nature Pty Ltd, we may collect:

• Contact and professional details

• Banking information for payments or invoicing

• ABN or company registration details (if applicable)

2. How Information Is Collected

You may disable cookies through your browser settings, but certain website features may not function as intended.

3. How We Use Your Information

Your personal information may be used for the following purposes:

A. To Provide Products & Services

• Processing purchases and payment transactions

• Managing user accounts and preferences

• Providing customer service and support

B. Communication

• Responding to enquiries, requests, or complaints

• Sending order confirmations and shipping updates

• Offering TGA-compliant guidance when requested

• Conducting surveys 

C. Marketing (Only With Consent)

• Email newsletters

• Social media or website advertisements

• Product launches and exclusive offers
  You may unsubscribe from marketing communications at any time.

D. Research & Improvement

• Website performance and usability analysis

• Enhancing product development and formulations

• Creating new TGA-compliant supplements and support tools

E. Legal & Regulatory Compliance

• Responding to lawful requests from authorities

• Meeting TGA safety obligations, including adverse event reporting

• Preventing fraud and protecting intellectual property

• Ensuring regulatory compliance for therapeutic products

4. Disclosure of Personal Information

Your information may be shared with the following parties where necessary:

• Australian-based service providers (e.g., IT support, payment gateways, logistics partners)

• Regulatory bodies such as the TGA when legally required

• Approved adverse event reporting databases (per TGA safety requirements)

• Contractors and suppliers operating under confidentiality agreements

• Business transfers or restructures (subject to strict privacy protections)

We do not sell personal information under any circumstances.

5. Your Rights Under Australian Privacy Law

You may request the following at any time:

✔ Access to your personal information
✔ Corrections to inaccurate or outdated details
✔ Deletion of information (where legally permitted)
✔ Opt-out from marketing communications

Contact us at: support@periodscience.com

6. Cookies & Digital Tracking

Our website uses essential cookies and tracking technologies for functionality, security, and performance analytics. You may disable these in your browser settings, however some features may stop working correctly.

At this time, our systems do not respond to “Do Not Track” browser signals.

7. Data Storage & Security

We implement appropriate technical and organisational measures to protect personal information against misuse, loss, unauthorised access, alteration, or disclosure.
Data may be stored in Australia or on secure overseas platforms that comply with Australian privacy standards.

Information is retained only for as long as necessary to meet operational, legal, and TGA record-keeping requirements.

8. Children’s Privacy

Our products and services are not designed for individuals under 16 years of age. We do not knowingly collect or store information from children. If such data is unintentionally submitted, it will be deleted as soon as it is identified.

9. External Links

Our website may include links to third-party websites. We do not control these sites and are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing any personal information.

10. Policy Updates

This Privacy Policy may be updated from time to time. Any substantial changes will be clearly displayed on our website along with a revised effective date.

11. Contact Details

For privacy matters, complaints, or data access requests, please contact:

Bewitched By Nature Pty Ltd
Trading as: Period Science / Menstrua Botanica
support@periodscience.com